Pharmacy Technical Trainer Supervisor – Jakarta

mClinica Pharmacy Solutions is looking for a cutting edge, experienced through the line Pharmacy Technical Trainer SPV to serve our pharmaceutical client in Indonesia. We are looking for a highly ambitious, dynamic individual who has the drive to excel


As a Pharmacy Technical Trainer SPV, your goal is to ensure that every pharmacy who is onboarded is comfortable in using the product independently and has a clear understanding of the product features

  1. Create and implement a training module that will be followed by the training team to conduct onsite training for pharmacies and their staff. 
  2. Be hands on, fast learner and lead by example 
  3. Liaise with cross functional teams – Product, Sales, Operations to ensure training module is relevant and up to date
  4. Effectively mentor and train other members of your team so that they can independently conduct excellent training sessions with end users 
  5. Set the team targets and metrics that evaluates the training conducted and the quality of training imparted to the pharmacies. A pharmacy is successfully trained when they start using the product continuously unsupervised which also defines success for you!


  1. Min. Bachelor’s degree (Pharmacy degree is a plus) 
  2. 3+ years of experience in managing a team, managing a pharmacy chain or a reputed retail pharmacy will be highly valued. The prospective candidate should also have an experience in account management that involves training the users on a tech platform or experience as a CS Supervisor
  3. Communicate effectively in English and Bahasa (required)
  4. Should be tech savvy, agile and have good MS Office skills

What You Can Expect from Us:

  • Significant career growth opportunities in a fast-growing business
  • Competitive compensation package
  • Challenging and diverse assignments
  • Fun & casual working environment in an international team.
Locations: Indonesia
Categories: Operations
Employment Type: Full-time

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